Service for SensoWash® shower toilets

Whether you have questions about the installation, maintenance or functionality of your SensoWash® shower toilet, we offer you expert support. This is where you will find an overview of all these services.

Our technical support is there for you!

Business hours

Monday to Thursday: 8:00 a.m. – 5:00 p.m. Friday: 8:00 a.m. – 3:00 p.m.

We are happy to advise you in German or English

If all our technicians and engineers are in a meeting, you are welcome to leave us a message on the mailbox. We will call you back as soon as possible. If your request cannot be resolved over the phone, we will send our own customer service technician to your location.

Technical advice

SensoWash® Guarantee Registration

Duravit offers an extended warranty on SensoWash® products. To register for this warranty, please complete the following form. Once you have registered, you will receive your warranty certificate.

Go to form

Installation and maintenance videos

Here you will find video instructions for various SensoWash® models. Short, informative videos show you step by step how to correctly install and regularly maintain your SensoWash® shower toilet.

Video library